Privacy Policy
Last updated: August 29, 2025 • Your privacy is our priority
🛡️Our Commitment to Your Privacy
At ChatWithStrangers.live, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our anonymous chat platform.
We believe in transparency and your right to control your personal information. This policy complies with GDPR, CCPA, and other applicable privacy laws.
Contact Information
Service Provider: ChatWithStrangers.live
Privacy Officer: privacy@chatwithstrangers.live
Data Protection Contact: dpo@chatwithstrangers.live
General Inquiries: support@chatwithstrangers.live
Information We Collect
Account Information
- Email address (registered users only)
- Username and display name
- Profile preferences and settings
- Account creation and last login dates
Usage Data
- Chat messages and media shared
- Connection logs and session duration
- Feature usage and interactions
- Error logs and crash reports
Technical Information
- IP address and general location
- Device type, browser, and OS
- Screen resolution and capabilities
- Language and timezone preferences
Guest Sessions
- Temporary session identifiers
- Basic device and browser info
- Chat interactions during session
- Security and abuse prevention data
How We Use Your Information
Service Operation
- Facilitating chat connections
- Matching users by interests
- Delivering push notifications
- Account management
Safety & Security
- Content moderation
- Preventing abuse and spam
- Fraud detection
- Legal compliance
Improvement
- Analytics and insights
- Feature development
- Performance optimization
- User experience research
Cookie Policy
We use cookies and similar technologies to enhance your experience and provide our services effectively.
Essential Cookies
Required for basic functionality, security, and user authentication. These cannot be disabled.
Analytics Cookies
Help us understand usage patterns and improve our service. You can opt out in your browser settings.
Data Sharing & Third Parties
⚠️ We Never Sell Your Data
Your personal information is never sold to advertisers, marketers, or data brokers.
We only share data with trusted service providers who help us operate our platform:
- Hosting Providers: For secure server infrastructure and data storage
- OneSignal: For push notification delivery (see their privacy policy)
- Analytics Services: For aggregated usage statistics and performance monitoring
- Security Services: For DDoS protection and abuse prevention
- Legal Authorities: Only when required by law or to protect user safety
Your Privacy Rights
Universal Rights
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request permanent deletion of your data
- Export: Download your data in a portable format
Enhanced Rights
- GDPR (EU): Right to object, restrict processing, data portability
- CCPA (California): Right to know, delete, opt-out of sale
- Data Protection Officer: Direct contact for privacy concerns
- Supervisory Authority: Right to file complaints
💡 How to Exercise Your Rights
Contact us at privacy@chatwithstrangers.live or use the privacy settings in your account. We'll respond within 30 days (or sooner as required by law).
Data Security & Retention
Security Measures
- End-to-end HTTPS/TLS encryption
- Secure database encryption at rest
- Regular security audits and penetration testing
- Multi-factor authentication for staff access
- 24/7 monitoring and incident response
- GDPR-compliant data processing agreements
Data Retention
- Chat Messages: 30 days (then auto-deleted)
- Account Data: Until account deletion
- Guest Sessions: 24 hours maximum
- Security Logs: 90 days for safety
- Analytics Data: Aggregated, no personal identifiers
- Legal Hold: Extended only when required by law
Children's Privacy (COPPA Compliance)
⚠️ Age Restriction: 13+ Only
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.
- If we discover we have collected information from a child under 13, we will delete it immediately
- Parents who believe their child has provided us with information should contact us immediately
- We encourage parents to monitor their children's online activities
- Users aged 13-17 should have parental permission before using our service
International Data Transfers
Our services are hosted globally to provide the best performance. When we transfer data internationally, we ensure appropriate safeguards:
- Adequacy decisions from the European Commission where applicable
- Standard Contractual Clauses (SCCs) for data transfers
- Additional technical and organizational measures for protection
- Regular review of transfer mechanisms and safeguards
📝Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements.
- Significant changes will be announced on our platform and via email
- The "Last Updated" date at the top reflects the most recent revision
- Continued use of our service constitutes acceptance of updates
- You can always access the current version at this URL
❓Privacy Questions & Answers
Privacy Questions or Concerns?
We're committed to addressing your privacy concerns promptly and transparently.
General Privacy Inquiries
privacy@chatwithstrangers.live
Response time: Within 48 hours
Data Protection Officer
dpo@chatwithstrangers.live
For GDPR-specific requests